Privacy Policy | Innovere

1. Who we are

INNOVERE provides an online learning platform for AI literacy. This policy explains what personal data we process when you use our website and services, and the choices you have.

2. Data we collect

Account data: email address, name (if provided), authentication identifiers, and profile settings such as timezone and learning track.
Learning activity: lesson and mission progress, scores, streaks, XP, badges, referrals, and similar data needed to run the service.
Payment data: if you subscribe, our payment processor (Stripe) handles card details; we receive subscription status and customer identifiers.
Communications: product emails subject to your preferences.
Technical data: IP address, device/browser type, and cookies or similar technologies for security and analytics.

3. How we use data

Provide, secure, and improve INNOVERE;
Authenticate users and personalise your experience;
Process subscriptions and billing;
Send service-related and (where permitted) marketing emails — opt out in Settings (Billing);
Comply with law and enforce our Terms.

4. Legal bases (EEA/UK)

Where GDPR/UK GDPR applies, we rely on contract, legitimate interests, consent where required, and legal obligation where applicable.

5. Sharing

We share data with trusted processors (hosting, auth, email, payments, analytics). They use data only on our instructions. We may disclose information if required by law.

6. Retention

We keep data only as long as needed for the purposes above, including legal and accounting requirements.

7. Security

We use safeguards including encryption in transit, access controls, and database row-level security. No online service is perfectly secure.

8. Your rights

You may have rights to access, correct, delete, or export your data. Contact us to exercise these rights.

9. Children

INNOVERE is not directed at children under 13 (or the minimum age in your jurisdiction).

10. International transfers

We may process data in other countries and use appropriate safeguards where required.

11. Changes

We may update this policy; the date above will change when we do.

12. Contact

Privacy questions: use the support channel published on our website.